We deal two
situations in real life when people asked our help. This is having empathy and
sympathy to people who asked advice from us. We use it both, but it depends on
situation. There is a time when people think us that we are so cold and we
don’t have heart at all if we use too much empathy rather than sympathy. Same
with sympathy if we are using it too much and some people take us advantage,
this is not good.
So what is empathy
and sympathy all about? Empathy is people who understand the situation of each
individual without sharing same feeling to a person. They do have emotions, but
it is more objective on dealing with people. This is especially true to some
people whose experience relate to us. It depends on situation of what they use
in dealing people on job or for day-to-day life.
We use this both
empathy and sympathy. For example, some people we don’t know seek advice to us.
We can’t relate and so, we give them suggestion that help them solve their
problems without sharing same emotion. It is difficult for us to use our
sympathy if we don’t relate. Some people are like that, but not all of them. A
person that work as marriage counseling might use empathy in dealing people
because the problem would be between relationship of husband and wife, so being
too much emotional and too much affected must be avoided. They can be both
used, but it should be balance because too much is not good.